Returns & Exchanges
At Drew Pritchard, we take great pride in the quality and character of our antique and decorative pieces. If you are not entirely satisfied with your purchase, we offer a 14-day return window for most items provided they are returned in their original condition.
Initiate Your Return
Contact our customer service team within 14 days of receiving your item to request a Return Merchandise Authorization (RMA) number.
Secure Packaging
Carefully repackage your item in its original protective materials to ensure it is not damaged during transit back to our warehouse.
Arrange Shipping
Ship the item back to us using a tracked and insured courier service, as we cannot be held responsible for items lost or damaged in return transit.
Inspection and Refund
Once our specialists have inspected the item and verified its condition, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing