Frequently Asked Questions
Everything you need to know about our curated antiques and home decor.
How do you handle the shipping of large or fragile antique items?
We utilize specialized white-glove couriers experienced in handling high-value antiques. Each piece is professionally crated or wrapped and fully insured during transit to ensure it arrives in pristine condition.
Are the items on your site authentic originals?
Yes, authenticity is at the heart of what we do. Every item is hand-selected by Drew Pritchard and our team of experts, ensuring that each piece is a genuine period original unless explicitly described as a quality reproduction.
Do you offer international shipping?
We ship worldwide. Shipping costs and delivery timelines vary by destination and the size of the item. Please contact our support team for a bespoke international shipping quote.
What is your return policy for home furniture and decor?
We offer a 14-day return period for online purchases. Items must be returned in the same condition as they were received. Please note that the customer is responsible for return shipping costs for large furniture pieces.
Can I view an item in person before purchasing?
While we primarily operate online, viewings can often be arranged by appointment at our warehouse. Please contact us with the specific SKU you are interested in to schedule a visit.
How often is new stock added to the website?
Our inventory is constantly evolving. We add new discoveries to the website on a weekly basis, so we recommend checking our 'New Arrivals' section frequently or signing up for our newsletter.